Home Care FAQs

At Flo Care Group Home, we don’t just provide care; we provide comfort, dignity, and companionship. Every caregiver is carefully selected, trained, and matched to your loved one’s unique needs. We treat your family like our own, because here, you’re not just a client but you’re family.

Safety is our promise, not just a policy. Every caregiver undergoes thorough background checks, ongoing training, and constant supervision. From medication reminders to fall prevention, we anticipate risks so your loved one can live confidently and securely at home.

Absolutely. Our caregivers are trained to support a wide range of conditions from Alzheimer’s and dementia care to post-surgery recovery. We work closely with doctors and families to create a care plan that’s both compassionate and precise.

Yes. Life doesn’t follow a schedule, and neither do we. Whether it’s an early morning, late night, or a weekend, our caregivers are ready to provide support whenever your loved one needs it.

Getting started is simple. Call us, and we’ll arrange a free, no-obligation consultation. We’ll listen to your story, understand your loved one’s needs, and craft a care plan that feels personal because at Flo Care Group, care isn’t one-size-fits-all.

Loneliness is real, and we address it with heart. Our caregivers don’t just assist; they engage, laugh, reminisce, and bring companionship that turns every moment into a meaningful one. Every visit is more than care; it’s connection.

We believe compassionate care shouldn’t break the bank. Costs vary depending on hours and needs, but we work with families to provide flexible options and peace of mind. Investing in care means investing in safety, dignity, and happiness.

Because we see beyond the checklist. Families choose us for the compassion, the trust, and the peace of mind that comes with knowing someone truly cares. We don’t just care for your loved one; we care about your entire family’s well-being.

Yes! We believe in meeting, connecting, and feeling the fit before anything else. Your comfort is our priority, and we’ll ensure your loved one feels safe, seen, and supported from day one.

Life changes, and we adapt. Our care plans are flexible and always reviewed to meet evolving needs. Whether more support is needed or less, we’ll adjust so your loved one continues to thrive at home.

Because at Flo Care Group, trust isn’t just a word. It’s a promise. Our caregivers are more than helpers; they’re companions, confidants, and advocates. They learn your family’s story, honor routines, and bring warmth into every moment. When you can’t be there, we are.

Resistance happens. We approach every challenge with patience and empathy, building trust one moment at a time. Our caregivers learn personalities, likes, dislikes, and slowly turn hesitation into comfort and smiles.

It’s our heart. Our caregivers don’t just do tasks; they listen, hug, hold hands, and create comfort when it’s needed most. Families trust us because we treat every client like our own parent, grandparent, or sibling.

Often, faster than you think. We understand that life can change in a moment. After your consultation, we match a caregiver who fits your loved one’s needs and personality. Sometimes in just 24 – 48 hours.

We don’t hire anyone. We handpick people who have patience, kindness, and a genuine love for helping others. Every caregiver is background-checked, trained, and treated like family. So your loved one can feel safe, supported, and understood.

Peace of mind isn’t expensive. It’s priceless. We work with families to find flexible, affordable care that fits your budget. Because everyone deserves safety, dignity, and love at home.

Because we don’t just “show up”. We show up with love. Families trust us to be present, compassionate, and attentive. We celebrate victories, comfort fears, and create moments that truly matter.

Yes! Our care plans are designed to fit your family’s life and not the other way around. We generally ask for one week’s notice for permanent changes, but we know life is unpredictable. Coordinators will do everything possible to adjust your schedule, even on short notice, so your loved one gets the care they need.

Absolutely. Care starts with the right match. Through our Select Your Caregiver program, we get to know your loved one’s needs, personality, and preferences.

Then, we provide a personalized caregiver recommendation. You meet them, approve, and they start providing compassionate in-home assistance.

Adjusting to a new caregiver can take time, and that’s normal. If at any point you feel the caregiver isn’t the right fit, reach out to your coordinator. We’ll help you find someone better suited, so your loved one feels comfortable, safe, and supported.

If you no longer need care, you can submit a two-week notice to cancel services.

Need to reduce hours or days? We ask for one week’s notice for permanent schedule changes. Our goal is to make care flexible for your family at every stage.

Contact your Our Flo Care Group office to schedule a free consultation, meet with a care coordinator to discuss your needs, receive a complimentary home care assessment, and get a personalized care plan tailored to your loved one. Call us today or Book an Appointment with Us to get started because your family deserves care that’s compassionate, reliable, and truly personal.